Frequently Asked Questions

What types of gift boxes do you offer? We offer a wide range of curated gift boxes including gourmet hampers, wellness packs, corporate gifts, birthday boxes, and seasonal specials.
Can I customise a gift box? Yes! Please contact us for personalised options including branding, product selection, and custom messages.
Do you offer corporate gifting solutions? Absolutely. We specialise in bulk orders, branded packaging, and tailored gifts for clients, staff, and events.

Do you deliver outside of Perth? Yes, we ship Australia-wide. Delivery times vary depending on location, but Perth metro orders often qualify for same-day or next-day delivery.
Can I schedule a delivery for a specific date? You can select a preferred delivery date at checkout. We’ll do our best to meet it, especially for birthdays, anniversaries, or corporate events.
What happens if the recipient isn’t home? We’ll leave the gift in a safe spot or redirect it to the nearest post office. You’ll receive tracking updates throughout the process.

Can I include a personalised message? Yes! We handwrite your message on a card included with the gift box to add a thoughtful touch.
Are your gift boxes eco-friendly? Many of our packaging materials are recyclable or biodegradable. We’re committed to sustainable gifting.

How do I place an order? Simply browse our online store, select your gift box, add a message, and proceed to checkout. We accept major credit cards and Paypal.
Can I change or cancel my order? If your order hasn’t been dispatched, we’ll do our best to accommodate changes. Contact us ASAP for assistance.
Do you offer discounts for bulk orders? Yes, we provide competitive pricing and discounts for corporate and bulk purchases. Reach out for a custom quote.

Can I send a gift box to a PO Box or Parcel Locker? Yes, we can deliver to PO Boxes and Parcel Lockers via Australia Post, though some restrictions may apply.
What if an item is out of stock? We’ll substitute it with a similar product of equal or greater value to ensure your gift remains top quality.
Do you offer alcohol in your gift boxes? Yes, but only to recipients over 18. ID may be required upon delivery.